COVID-19 Guidance from WillisPalmer

Whilst the outbreak of Covid-19 is likely to cause some disruption to WillisPalmer services in the short-term, we are issuing guidance outlining our plans to minimise the impact of the virus.

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Some of our more frequently

Some of our more frequently asked questions (FAQs) are answered below. If your query isn’t there, please contact us as we’d love to hear from you.

Most Popular Questions Asked

How long do assessment reports take to complete?

Typically we can complete all types of assessments within care proceedings in six weeks from receipt of instructions. Fostering and adoption reports take longer, usually, 10-12 weeks.

How quickly can you allocate a professional?

We are usually able to allocate professionals to a case within 30 minutes from receipt of all information. If you are looking to make a referral, please call us on 01206 878178.

Will I get a choice of professionals?

Yes, we normally have more than one professional who wants to undertake the work so if you would like a choice we can provide you with a collection of CVs and you can then choose the professional you want.

How can I learn more about WillisPalmer’s services?

If you can’t find what you need on our website then we would be pleased to visit and hear from you what your needs are. Simply call us or email and we will set up an appointment for one of us to come and meet you.

Do you charge by the hour?

No, most our services are charged as a fixed fee or daily rate fee. This means you know exactly how much you are going to pay at the outset. There are no surprises! If a piece of work is terminated early we just charge a fraction of the total fee.

Can I see evidence of a professional’s qualifications?

Yes. If you would like to see evidence of qualifications, experience or references we will send these to you.

Can I talk to someone who has previously commissioned WillisPalmer?

Yes you can. We can provide you with the names of commissioners who have used our services so you can hear for yourself about the quality of the work we provide.

How do I make a referral?

Simply call us on 01206 878178 and tell us what your needs are and we will ask a few questions. The whole process takes about 5 minutes. Or you can use the "make a referral" button at the top of the page and we will respond with proposals of working, usually within the hour.

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Knowledge & Resources

Keep abreast of the latest news in the children's services sector.

Ofsted will prioritise inadequate authorities when inspection re-starts


Local authority children’s services rated inadequate at their last inspection will be prioritised when Ofsted re-starts its inspection process and begins focused visits again after it was temporarily halted during lockdown.

When Ofsted begins prioritising local authorities for focused visits from late September to early October, it will take into account those judged inadequate at their [...]

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Children in secure training centres to be locked in cells for 22.5 hours a day


The Ministry of Justice has amended statutory rules for secure training centres which would see children as young as 12 locked up for 22.5 hours per day.

An accompanying memorandum to the statutory rules states that children will have at least 1.5 hours out of their cells in each 24-hour period, instead of the usual 14 [...]

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Children’s commissioner: Thousands of young people falling through gaps in education and care


Thousands of young people in England are falling through the gaps in the school and social care system amidst the Coronavirus pandemic, the children’s commissioner for England has warned.

Anne Longfield has warned that one in 25 teenagers were already slipping out of sight prior to the COVID-19 outbreak. A report sets out the risks affecting [...]

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