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Testimonials

What people say about our services

Want to know what people say about us? Take a look at the testimonials below from a variety of customers and contractors.

I was impressed that an appointment with the client was offered within one week of receipt of the Letter of Instruction. The client felt at ease with the expert and so she was able to express herself freely.

The report is thorough and provides detailed recommendations.

Thank you for your service.

Solicitor, London

"I found her (Lucy Hopkins, Head of Practice) knowledge and ability to unpick my assessment very helpful and supportive.  I was really struggling  with articulating my opinion but I felt she was able to see it clearly and help navigate how to best present it, whilst keeping myself and the Local Authority on side.  She’s a really helpful addition to the QA process.

Robin Duncan, Contractor

“I am very pleased with the detailed report and the conclusion.”

Samuel Connor, Shalamar Children 

“I can confirm that the report was useful in assisting the LA deciding what action to take. The report was very clear and coherent. WillisPalmer has never failed in provided a good service, and assist me in my cases. I will always approach WillisPalmer as my first point of contact and encourage other team members to do the same.”

Trainee Solicitor, Local Authority

I have found my association with WillisPalmer to be very rewarding both in terms of the work I have received and the enriching experience I have had in my interactions with all members of the team. The managers, sales staff and case managers have all been every warm, friendly, approachable and easy to work with. The icing on the cake is the expertise, experience and wisdom provided by the quality assurance consultants, who are available to support the expert throughout the life of the case. I thoroughly recommend working with WillisPalmer and am extremely glad about the opportunity to work with them.

J.S. - Contractor

WillisPalmer were very responsive and easy to make contact with. This was helpful, as there were gaps in information. I'm very pleased with the report.

G.S. - Social Worker

I have been an associate of WillisPalmer for the last eight years. The team are very professional in their dealings with me, solicitors and local authority representatives. They accept referrals and assign them appropriately ensuring that the associates are kept fully informed and making certain that reports are received in good time for quality assurance.
Whenever I have needed advice about procedures, or independent contact with other professionals, they are always ready to undertake tasks on my behalf. I have found their support and case management to be invaluable during the last few years.

S.M. - Contractor

WillisPalmer are my first port of call when experts are needed, particularly at short notice. The referrals department have always been incredibly helpful and have an excellent understanding of the needs of my social work clients and the expertise required. CVs are provided very quickly which is ideal when we are at Court and need an immediate answer!

R.B. - Trainee Solicitor

Although I am new to your service, I have found your service to be efficient. Information received is clear, concise and relevant. I look forward to a continued positive working relationship.

S.T. - Contractor

Regarding your service, you were prompt in returning my call, you agreed you would provide me with information before the end of the day, which happened. You were appropriate with the questions you asked, as well as having a sociable and friendly manner it was also professional.

T.C. Team Manager

In a long career, WillisPalmer is the most ethical, principled and supportive organisation I have been associated with.  The WillisPalmer team have been a pleasure to work with and the facilities, communication, training and attention to detail have been second to none.

T.S. - Contractor

I always approach WillisPalmer first when I need to source an expert. The referrals team are fast and effective at identifying appropriate experts and nothing is ever too much to ask. I have on occasion required niche experts to be sourced; they work quickly to identify the exact kind of expert required and goes above and beyond to ensure our needs are met.

E.O. - Litigation Executive

It is a pleasure to work with such helpful and efficient colleagues at WillisPalmer.

G.M. - Contractor

I hereby confirm that the service provided by WillisPalmer has been nothing less than excellent. Communication has been prompt and efficient, with phone calls when necessary. WillisPalmer have in the majority of cases referred responded on the same day, offering a quote for the work and providing details of the available ISW by means of their CV.
We as an organisation would most certainly continue to use the services provided by WillisPalmer when needed.

L.E. - Team Manager

I have used WillisPalmer on a number of occasions over the last 2 years. I have always found the team to be reliable, responsive and professional in handling my enquiries and managing business relations.

L.L. - Lawyer

The WillisPalmer team are efficient and enthusiastic. They are organised and thorough in their work.

C.D. - Contractor

The referrals team always responds to requests for CV’s in a timely manner, and have been able to identify experts at very short notice when required. I have been impressed with their attention to detail and the quality of service provided.

J.C. - Placement Officer
Working Together For Children

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A multi-disciplinary organisation providing independent, high quality social work, psychological, psychiatric, therapeutic and family support services. Contact us with your requirements and speak to a member of our team who will help you today.
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Knowledge & Resources

Keep abreast of the latest news in the children's services sector.

Special Report: Cost-of-living impact on social workers, foster carers and service users

27/09/2022

More children will go into care as a result of the cost-of-living crisis, social workers are predicting.

A survey of social workers carried out by BASW and SWU found that social workers overwhelmingly predicted vulnerable adults could die this winter, that more children would go into care, there will be a spike in domestic violence, [...]

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Union publishes guidance for journalists on social work reporting

27/09/2022

Guidance for journalists on how to report on social work matters has been published by the Social Workers Union.

The guidelines, which were produced after members of the Social Workers Union (SWU) came forward with harrowing stories about the impact of poor media reporting about the profession, are designed to provide more protection for those [...]

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Former Children’s Minister pledges to raise profile of social workers in Parliament

26/09/2022

Former Children’s Minister Tim Loughton MP has pledged to do everything he can do in Parliament to raise the profile of social workers in a bid to end the unfair portrayal of the profession in the media and in society.

Tim Loughton MP

Speaking at a WillisPalmer online Social Work event to celebrate one year since [...]

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