What people say about our services


What people say about our services

Want to know what people say about us? Take a look at the testimonials below from a variety of customers and contractors.

The referrals team always responds to requests for CV’s in a timely manner, and have been able to identify experts at very short notice when required. I have been impressed with their attention to detail and the quality of service provided.

J.C. - Commissioning Officer

The WillisPalmer team are efficient and enthusiastic. They are organised and thorough in their work.

C.D. - Independent Expert

I have used WillisPalmer on a number of occasions over the last 2 years. I have always found the team to be reliable, responsive and professional in handling my enquiries and managing business relations.

L.L. - Lawyer

I hereby confirm that the service provided by WillisPalmer has been nothing less than excellent. Communication has been prompt and efficient, with phone calls when necessary. WillisPalmer have in the majority of cases referred responded on the same day, offering a quote for the work and providing details of the available ISW by means of their CV. We as an organisation would most certainly continue to use the services provided by WillisPalmer when needed.

L.E. - Team Manager

It is a pleasure to work with such helpful and efficient colleagues at WillisPalmer.

G.M. - Independent Expert

I always approach WillisPalmer first when I need to source an expert. The referrals team are fast and effective at identifying appropriate experts and nothing is ever too much to ask. I have on occasion required niche experts to be sourced; they work quickly to identify the exact kind of expert required and goes above and beyond to ensure our needs are met.

E.O. - Litigation Executive

In a long career, WillisPalmer is the most ethical, principled and supportive organisation I have been associated with.  The WillisPalmer team have been a pleasure to work with and the facilities, communication, training and attention to detail have been second to none.

T.S. - Independent Expert

Regarding your service, you were prompt in returning my call, you agreed you would provide me with information before the end of the day, which happened. You were appropriate with the questions you asked, as well as having a sociable and friendly manner it was also professional.

T.C. Team Manager

Although I am new to your service, I have found your service to be efficient. Information received is clear, concise and relevant. I look forward to a continued positive working relationship.

S.T. - Independent Expert

WillisPalmer are my first port of call when experts are needed, particularly at short notice. The referrals department have always been incredibly helpful and have an excellent understanding of the needs of my social work clients and the expertise required. CVs are provided very quickly which is ideal when we are at Court and need an immediate answer!

R.B. - Trainee Solicitor

I have been an associate of WillisPalmer for the last eight years. The team are very professional in their dealings with me, solicitors and local authority representatives. They accept referrals and assign them appropriately ensuring that the associates are kept fully informed and making certain that reports are received in good time for quality assurance.
Whenever I have needed advice about procedures, or independent contact with other professionals, they are always ready to undertake tasks on my behalf. I have found their support and case management to be invaluable during the last few years.

S.M. - Independent Expert

WillisPalmer were very responsive and easy to make contact with. This was helpful, as there were gaps in information. I'm very pleased with the report.

G.S. - Social Worker

I have found my association with WillisPalmer to be very rewarding both in terms of the work I have received and the enriching experience I have had in my interactions with all members of the team. The managers, sales staff and case managers have all been every warm, friendly, approachable and easy to work with. The icing on the cake is the expertise, experience and wisdom provided by the quality assurance consultants, who are available to support the expert throughout the life of the case. I thoroughly recommend working with WillisPalmer and am extremely glad about the opportunity to work with them.

J.S. - Independent Expert

I can confirm that the report was useful in assisting the LA deciding what action to take. The report was very clear and coherent. WillisPalmer has never failed in provided a good service, and assist me in my cases. I will always approach WillisPalmer as my first point of contact and encourage other team members to do the same.

Solicitor, Local Authority

I am very pleased with the detailed report and the conclusion.

Samuel Connor, Shalamar Children 

I was impressed that an appointment with the client was offered within one week of receipt of the Letter of Instruction. The client felt at ease with the expert and so she was able to express herself freely.

The report is thorough and provides detailed recommendations.

Thank you for your service.

Solicitor, London
Delivering a diverse, reliable range of services to children and their families across the UK
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