Reliable and experienced

We have a team of reliable and experienced family support workers available. They all have experience in working directly with families in crisis with complex issues and challenges such as learning difficulties, drug and alcohol misuse, domestic abuse, mental health concerns, or where a child is at risk of entering the care system.

We provide emotional and practical support to families in need. This includes listening, advice, advocacy, assistance in accessing local services such as food parcels, support groups and play activities. We provide continuous support to families for as long as required, allowing them to get back on their feet.

Bespoke assistance

Our support workers provide one-to-one, intensive help to children and their families throughout the UK, plus a range of group support and structured play activities. Our family support workers are available for set periods and longer-term support too.

We can also provide family support workers as part of our Multi-Disciplinary Family Assessment (MFA) or as part of a Supported Parenting Assessment.

Please note that our family support workers do not provide direct transportation for children nor their families. Support can be provided via public transport or via private transportation arranged by the commissioning organisation.

WP Quality Assurance

WillisPalmer exists to promote and protect the welfare of children. We believe that a rigorous quality assurance process is central to this aim. Therefore we invest heavily in a robust system to ensure reports are comprehensive, focused on the needs of the child and provide a detailed response to instructions. Click here to read more about our QA process.

Compliance and training

All family support workers are fully compliant with our safer recruitment criteria including DBS and verification of ID documents. They also complete training and as a minimum undertake Adult Basic Life Support, Health Safety and Welfare, Manual Handling and Vulnerable Adult and Child Safeguarding training.

Make a Referral

To make a referral simply call us on 01206 878178 or email us