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Family Support Work

We have a team of reliable and experienced family support workers available.

Family Support is a key intervention aimed at keeping families together, improving parenting capacity, improving children and young people's behaviour and preventing children from entering the care system.

Family Support Workers

Family support workers offer key intervention to families experiencing difficulties and where children may be on the edge of care. As local authority children's services have faced squeezed budgets, early intervention and preventative work with children and families experiencing difficulties have been scaled down or almost phased out in some areas with any available funding being focused on children at crisis point and where there are child protection concerns.

However, family support work can help keep families on the edge of care together thus saving children's services money on a care placement in the long-term.

WillisPalmer provides excellent highly-skilled family support workers to families experiencing difficulties. Where children are at risk and involved in gangs, knife crime, anti-social behaviour and crime, family support workers can be utilised to work alongside a young person, helping them to act in a more positive manner, perhaps helping them to engage or re-engage in education, employment or training. The FSW can encourage the young person to engage in positive activities such as sport to take them away from their previous negative and sometimes criminal behaviour in a bid to prevent them being caught up in the youth justice system.

Reliable and experienced

We have a team of reliable and experienced family support workers available. They all have experience in working directly with families in crisis with complex issues and challenges such as learning difficulties, drug and alcohol misuse, domestic abuse, mental health concerns, or where a child is at risk of entering the care system.

We provide emotional and practical support to families in need. This includes listening, advice, advocacy, assistance in accessing local services such as food parcels, support groups and play activities. We provide continuous support to families for as long as required, allowing them to get back on their feet.

Bespoke assistance

Our support workers provide one-to-one, intensive help to children and their families throughout the UK, plus a range of group support and structured play activities. Our family support workers are available for set periods and longer-term support too.

Please note that our family support workers do not provide direct transportation for children nor their families. Support can be provided via public transport or via private transportation arranged by the commissioning organisation.

WillisPalmer Quality Assurance

WillisPalmer exists to promote and protect the welfare of children. We believe that a rigorous quality assurance process is central to this aim. Therefore we invest heavily in a robust system to ensure reports are comprehensive, focused on the needs of the child and provide a detailed response to instructions. Read more about our QA process.

Multi-Disciplinary Interventions

We can also provide family support workers as part of our Multi-Disciplinary Family Assessment (MFA) or as part of a Supported Parenting Assessment.

WillisPalmer provides two models of working with families where children may be on the edge of care: the Multi-Disciplinary Family Assessment service (MFA) or the Multi-Disciplinary Family Restoration Service (MRF) and in both models family support workers are key to the success of the model.

Make an enquiry

A multi-disciplinary organisation providing independent, high quality social work and psychological services. Contact us with your requirements and speak to a member of our team who will help you today.
Make an Enquiry

Knowledge & Resources

Keep abreast of the latest news in the children's services sector.

Research to examine impact of online communication with children in care during pandemic


An investigation into how the move to online communication in supporting children in care has affected them has been launched in a research project led by South Tyneside Council in collaboration with Gateshead-based organisation Blue Cabin.

The project, funded by the Department for Education, will examine how family time has been delivered during lockdown, and how [...]

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Child protection enquiries rise by 125% in a decade


The number of child protection enquiries to local authority children’s services departments has increased by 125% over the last 10 years, a parliamentary research briefing has shown.

Department for Education (DfE) data on local authority social care activity between 31 March 2010 and 2020 showed an increase in activity across a range of measures including the [...]

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Cafcass launches NQSW programme


A three-year course for newly qualified social workers has been launched by Cafcass and is now open for applications.

Overseen by the Cafcass Social Work Academy, the programme enables NQSWs to develop their practice in a safe environment. Led by expert social workers, the course supports NQSW’s in their journey, enhance their expertise and ensure [...]

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