Whether you are looking for an audit, a review of existing performance or you need help to develop a new service, we can assist. We have a large group of suitable consultants with specific expertise in a range of disciplines for both social work and psychological services. We can also provide practitioners to cover for vacancies on short-term assignments or when demand requires it.
Most local authorities will have conducted their own diagnostic through internal quality assurance and auditing programs. WillisPalmer can offer bespoke individual associates or an associate group to accelerate improvements, ensuring they are targeted and prioritised, demonstrating consistent impact and outcome.
For example, children in need cases to determine the prevalence and quality of chronologies, genograms, case recording, plans and reviews. Generally, it is recommended that any auditing activity is restricted to an agreed sample size across teams, services and localities to ascertain if improvements should be targeted at particular teams or if the practice shortfalls are more systemic and service wide.
Case auditing activity will always include a semi- structured discussion with the allocated Social Worker to assess their knowledge and understanding of the case and whether case recording reflects the quality of their professional practice.
This will either be elicited from existing local authority audit work or comprise an amalgam of WillisPalmer auditing and local authority quality assurance and performance management information. The areas requiring improvement will be carefully identified, featuring the number of cases where shortfalls have been identified.
WillisPalmer has an established mentoring service which has been commissioned by local authorities. This program promotes authoritative social work practice for both Social Workers and front line managers, and is particularly targeted for children and young people at risk.
This program facilitates exposure to a team of highly experienced WillisPalmer associates who will undertake prescribed mentoring work with Social Workers, expanding the range of theories and perspectives relating to their work with children and families at risk, including for example, attachment theory, systemic family therapy, case formulation and risk analysis. This will result in improved professional judgement and decision making for both Social Workers and first line managers. Further information regarding the mentoring program can be found here
For more detailed information about our special projects or commissioning a mentoring program click here