Support the #Respect4SocialWork campaign today and celebrate the social work profession.
Make an Enquiry
Contact Us

Calls to NSPCC helpline soar during lockdown

Children’s charity the NSPCC has seen a record number of adults contact its helpline during the last year as callers reported concerns about the health and behaviour of parents.

The charity’s helpline service received nearly 85,000 contacts between April 2020 and March 2021, a 23% increase on the previous year. Out of these calls, 47% led to a referral to an external agency, such as the police or children’s services.

The figures reiterate fears that children have been at increased risk of neglect and abuse during lockdown with little access to professionals including teachers and social workers.

Sir Peter Wanless, NSPCC CEO, said: “We’ve been hearing first-hand about the immense pressures families have faced during the pandemic and the heavy toll that has taken on children and young people. For some children, this has included experiencing abuse, bereavement and other harm.

“The record number of contacts to our helpline reinforces the need for governments across the UK to put children at the heart of their recovery plans. These must go beyond education and address the harm some have experienced so the pandemic doesn’t leave a legacy of trauma for children,” he added.

From the calls received by the NSPCC helpline, the top concerns reported were:

- adult health and behaviour (including worries about parental alcohol and substance misuse, domestic abuse and parental mental health), which increased 42% to more than 20,400 contacts

- neglect, which increased 15% to more than 12,800 contacts

- physical abuse, which increased 18% to more than 12,600 contacts

- emotional abuse, which increased 40% to more than 11,600 contacts.

The charity warns that as the majority of children are now back in schools, the hidden harms they experienced during lockdowns will become more visible.

It calls on the government to invest in a positive future for children by making sure catch-up plans go beyond just education. In the short term, the harm and trauma children may have faced in the past 12 months must be addressed. Governments need to also use this opportunity to invest in keeping children safe in the future too.

However, Peter Wanless warns that it is not just down to the government. “Everyone has to play their part in keeping children safe. And that’s why we’re planning Childhood Day on 11 June when we’ll celebrate childhood and encourage people to get involved in making sure all children grow up happy and safe.”

On Friday 11 June, the charity is encouraging everyone in the UK to get playing to help raise money to keep children safe. Childhood Day celebrates childhood and what it is to be a child, while also showing we need to work together to prevent abuse and protect children.

Get involved with Childhood Day


Working Together For Children

Make an enquiry

A multi-disciplinary organisation providing independent, high quality social work, psychological, psychiatric, therapeutic and family support services. Contact us with your requirements and speak to a member of our team who will help you today.
Make an Enquiry

Knowledge & Resources

Keep abreast of the latest news in the children's services sector.

New Deprivation of Liberty court launch for children

24/06/2022

A National Deprivation of Liberty Court dealing specifically with applications relating to deprive children of their liberty has been announced by Sir Andrew McFarlane, president of the family division.

The court will deal with applications seeking authorisation to deprive children of their liberty and will be based at the Royal Courts of Justice under the [...]

Read Full Story

Independent review into CSE in Oldham finds child protection procedures were not followed

23/06/2022

Some children have been failed by the agencies that were meant to protect them because child protection procedures had not been properly followed, an independent assurance review into historic child sexual exploitation (CSE) in Oldham has found.

Evidence of poor practice was attributed to a structural flaw the review team found in the multi-agency system [...]

Read Full Story

Sixty Second Interview with Chloe Bach

22/06/2022

Find out more about our Business Administrator Chloe Bach who has been with WillisPalmer since 2009.

Tea or coffee?

Coffee (oat milk latte)

What 3 things would you put in Room 101?

Migraines, slugs and war

What is your favourite place in the world?

Wherever my family is (but I do love New York)

If you were on death row what [...]

Read Full Story
Children First is an online resource for professionals working with children presented by WillisPalmer, providing you with the latest news, features and interviews.
Subscribe Today
WP Quality Assured

A Mackman Group collaboration - market research by Mackman Research | website design by Mackman

linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram