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App encourages young people to communicate with social workers

Children in care are being given access to an app encouraging them to share concerns with their social workers.

Action for Children has invested in the pioneering technology which has been co-designed with children and young people.

Action for Children’s National Director, John Egan said: “We’re constantly seeking to find new ways to support and communicate with vulnerable children and young people, especially those who we look after. Tech can get a bad press however, we’ve found that Mind of My Own provides safe and effective ways for children in care to powerfully use their voice and share experiences with our staff and others who work with them outside formal meetings.

“Feedback so far has been hugely positive and our staff are finding the communication invaluable. Children who have sometimes struggled to discuss difficult issues are now using the app to start a conversation. The apps will complement, not replace, our face-to-face work.

“At Action for Children, we hope to use the Mind of My Own data to track themes and issues which will help us develop and adapt our services to the needs of the children and young people who need us most," he added.

The Mind of My Own app uses child-focused language and enables children to share information confidentially, directly to their social workers about how safe and how happy they are feeling so they can assess their wellbeing more regularly.

The app, which was piloted in Bolton Children’s Rights Services last year, is now being rolled out by Action for Children to fostering services UK-wide as well as select residential services in Wales. It is estimated that up to 1000 children and 200 Action for Children workers will be using the apps by the end of the year.

Evidence from the pilot has shown that children and young people are using the app as an alternative way to vocalise problems and acknowledge good things in their life to celebrate.

A young person, who is currently using the Mind of My Own app, says: “It’s brilliant as it helps you say the things that you want to say without being afraid. I can tell people what I want and when, so it helps them to understand my point view and what’s really going on in my life.”

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